What We Offer

• HFI sets strategies and actions to manage Human Factors.

• Risk control depends on effective Human Factors management.

• Reliance on HF is growing with ageing equipment, backlogs, and staff shortages.

• Long hours and fatigue impair safety and decision-making.

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• Applying human factors principles aligns systems, design, and human performance.

• Associates bring wide expertise: change management, safety, CRM, behavioural safety, and culture change.

• Client-centred approach combines innovation and knowledge within a quality framework.
   

• Ensures usability requirements are specified for human–computer interfaces.

• Assesses usability, satisfaction, errors, layout, labelling, controls, and displays.

• Many “human errors” stem from poor ergonomic design, not negligence.

• Interface design must follow principles of human interaction and characteristics.

• HRA recognises people and systems are not error-proof and quantifies the likelihood of human error.

• Improves reliability by identifying error problems and mitigation strategies.

• Applied in practice: design, system changes, incident investigations, and workplace improvements.

• Focus on performance-shaping factors that influence human error.

• Control room assessments evaluate design against human-centred principles, regulations, and standards.

• Ensure human factors are integrated in new projects, modifications, and upgrades.

• Reviews cover control suite, room and workstation layout, environment, operations, training, and procedures.

• • Defines alarm system criteria to ensure operators can act effectively, especially in emergencies.

  • Alerts operators and communicates alarm priority and nature clearly.

  • Limits alarms to essentials and supports event analysis.

  • Provides chronological event logging and tracks operator responses.